A MANAGER KICKS AN ELDERLY WOMAN OUT OF A RESTAURANT BECAUSE SHE DIDN’T FIT IN — THE NEXT DAY HE SEES HER SITTING WITH THE OWNER.
“Ma’am, I’m currently hosting over a hundred people inside. Let’s not waste our time here. I’m going to have to ask you to leave,” the manager, whose nameplate said “Simon,” told Linda.
“I just need a place to stay until the rain dies down. I’ll even order,” she insisted.
“I can’t let you go in! You’re going to scare away all of our guests,” Simon shook his head. At that, the woman left, trying to find another place to wait.
The next evening, Simon was stunned. The woman he’d kicked out the previous day was sitting with the owner of the place, talking like they were friends.
Suddenly, the owner called Simon to their table.
Simon swallowed hard as he approached the table. The elderly woman, now dressed in elegant attire, sipped her tea calmly, her sharp eyes locking onto him. The restaurant owner, Mr. Callahan, leaned back in his chair and gestured for Simon to sit.
“Simon,” Mr. Callahan said, his voice steady but firm. “Do you know who this is?”
Simon hesitated, shifting uncomfortably. “Uh… no, sir.“
Mr. Callahan let out a humorless chuckle. “This is Linda Pearson. My mother.“
Simon felt his stomach drop. “Your—your mother?” he stammered, glancing at the woman in disbelief.
Linda gave him a knowing smile. “Yes, dear. The same elderly woman you kicked out yesterday because I didn’t ‘fit in.’“
Simon’s face turned red. “Mr. Callahan, I— I didn’t know—“
“That shouldn’t matter,” the owner cut him off. “I expect my staff to treat every customer with dignity and respect, no matter what they look like. You failed at that yesterday.“
Linda set her teacup down and sighed. “I wasn’t looking for special treatment, young man. I just wanted a warm place to sit, and you treated me like I was less than human.“
Simon swallowed hard, regret washing over him. “I— I am so sorry, ma’am. I misjudged you.“
“You misjudged more than just me,” Linda said. “You misjudged what kindness and hospitality mean in this business.“
Mr. Callahan nodded. “This restaurant was built on the foundation of treating people like family. If you can’t do that, then you don’t belong here.“
Simon’s heart pounded. “Please, sir, give me another chance. I’ve worked here for years—“
Mr. Callahan folded his hands together. “Tell you what, Simon. I’ll give you a choice. You can either leave right now… or spend the next week doing what you should have done yesterday—serving the community.“
“Serving… the community?” Simon echoed.
“Yes.” Linda smiled. “We host a program every Sunday where we feed those in need. If you want to keep your job, you’ll work with us. No complaints. No attitude. Just kindness.“
Simon nodded eagerly. “I’ll do it. I promise.“
The owner exchanged a look with his mother before nodding. “Then we’ll see if you’ve really learned something, Simon.“
That Sunday, Simon spent the entire day serving food to the homeless, including many people who reminded him of Linda the day before. By the end of the week, he wasn’t just a better employee—he was a better person.